Tag Archives: Expectations

From Naysayer to Partner: How User Expectations and Needs Are Changing IT’s Role

Steven Goriah, VP of IT, CIO & CISO, Westchester Medical Center During the early weeks of the Covid-19 pandemic, there was a lot of focus on digital health, and the potential it had to improve patient care while increasing efficiency. But as leaders take a stock of how their teams responded — and how it… Read More: From Naysayer to Partner: How User Expectations and Needs Are… »

Coaching Cheat Sheet: How to Handle Unrealistic Expectations

If you’re a health, fitness, or nutrition professional, I bet at least one of these scenarios will sound familiar to you. (Maybe both). Scenario A: A new client walks in and tells you exactly what she wants to “transform” into. The bad news is that she’s showing you a picture on her phone of a… Read More: Coaching Cheat Sheet: How to Handle Unrealistic Expectations »